Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

After seeing some reviews on YouTube, I wanted to try out this brand as I am a sucker for highlighters. Placed first order.

Took awhile but got here and i loved them so I placed another larger order. Time goes by. When I contacted them, the excuse was something being back ordered. Cut them some slack.

More time goes by. They swear they sent the product but couldnt find tracking. They were going to resend plus add the new product line as an apology. It has been 6 months or something isane like that and they are now not answering any emails or FB/IG messages.

I am beyond livid as I have $50+ tied up in this.

I love supporting small businnesses and featuring them on my site (which was my plan here) but now I'm beyond frustated. I want to leave a comment on every single IG post until they respond but I dont want to sink to their level and be a ***.

Product or Service Mentioned: Tooth And Nail Cosmetics Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from May 01, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like